Capitalizing on the Recovering Economy with Professional Services Automation
2008 and 2009 saw one of the toughest economic climates in decades hit the professional services industry. Services firms with customers rooted in the hardest-hit sectors of the economy—manufacturing,...
View ArticleTop 10 Ways to Get the Most Out of Projector
One of the great joys of designing and building a software product that is used by a myriad of different people in a myriad of different companies is helping them understand some new and novel ways...
View ArticleHow to Create Projector Reports from Scratch – Part 1
Beyond the Frozen Pizza Nearly 25% of all the requests that the Projector support desk fields involves helping people find, customize, or create a report to give them visibility into a particular piece...
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How to Create Projector Reports from Scratch – Part 2
In our last blog post we talked about all of the different report types available in Projector’s professional services automation software and discussed how to choose the best one. In this post we...
View ArticleManaging Permissions with User Roles
Projector’s professional services automation (PSA) software is a cloud-based services resource planning system designed to be simple enough for small project teams and robust enough to support global...
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Selecting a Professional Services Automation (PSA) Solution: Determining What...
The folks over at Service Performance Insight just published a great white paper called Selecting a Professional Services Automation (PSA) Solution: Determining What Really Matters. We have known Dave...
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Is a Professional Services Automation Solution in Your Plans for the Coming...
Early September here in New England always represents a wonderful time of transition. The lazy days of summer yield reluctantly to the crisp crackle of autumn air. Majestic maples and oaks ready...
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Social Media and Professional Services Automation
I am among the Facebook-challenged, an outsider amidst the Twitterati. My G+ is more like an F-, and for Pinterest I can’t muster a shred of interest. In short, my media is perhaps less social than the...
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What can Dr. Demming Teach your Professional Service Firm?
Back in the 1950’s, Dr. Edwards Demming was one of the main proponents of the Shewhart Cycle, more commonly known as PDCA. PDCA, which stands for “Plan-Do-Check-Act,” is a four-step management model...
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Infographic: 8 Fast Facts about Professional Services Automation
I’m a writer…and a reader. I admire the elegant turn of phrase, the graceful arc of a tale well told, the inescapable logic of an argument well made. I’m also a visual person. I relish diving head...
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PSA Infographic Deconstructed – Part Four: Improving Delivery Efficiency
Over the past few blog posts we’ve examined how service organizations can enhance their profitability by implementing a professional services automation (PSA) solution. We covered increasing...
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The True Cost of PSA Software – PSA Infographic Deconstructed: Part Five
Over the past few blog posts we have been examining the different aspects of how professional services automation (PSA) software can benefit a service organization. From enhancing utilization to...
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Performance Dashboards for the Professional Services Organization
As an executive of a professional services firm, what do you care about? Are we doing better this year than last? How is revenue tracking this year versus target? Who’s busy and who’s not? Do we need...
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About to Outgrow Your Accounting System? Look at Your PSA Software Instead
The Plot… A few years ago, a prospective client came to us and said they were interested in implementing Projector as their Professional Services Automation (PSA) tool. At the time, they were a small,...
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Getting the Right DIRT on Time Reporting
Labor is the largest investment made by a professional services company. There are two important quality measures: accuracy and timeliness. Accurate time reporting leads to higher project profits and...
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What is PSA Software? – A Deep Dive into Professional Services Automation
“What is PSA software?” It’s a question that I get all the time. I can answer that here (and I will), but in the tradition of great journalistic practices, I’ll do more than that. Journalism 101: in...
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When Should You Implement a PSA Solution
Are you still managing your professional services firm with spreadsheets, whiteboards, emails, and a host of manual processes? Do you know what sort of software you need to manage your consulting firm...
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Growing a Professional Services Firm: What it Takes to Make $10 Million in...
Face Off Growing a professional services firm to $10 million in profit depends quite a bit on the systems, structures, and strategies deployed by the firm. See what the latest Professional Services...
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